Terms and conditions

WHITE GLOVE DRIVERS
DESIGNATED DRIVER SERVICE AGREEMENT

I, THE CUSTOMER SIGNED BELOW, AGREE TO HIRE WHITE GLOVE DRIVERS, LLC (“THE DRIVER” OR THE “COMPANY”), TO PROVIDE DESIGNATED DRIVING SERVICES, AND I AGREE TO ALL THE TERMS IN THIS AGREEMENT:

CUSTOMER’S VEHICLE IS INSURED, REGISTERED & IN DRIVABLE CONDITION.

I. CUSTOMER REPRESENTS AND WARRANTS THAT AS OF THIS DATE:

  1. Customer is the rightful owner, lessee or caretaker of the vehicle being transported;
  2. The vehicle has a fully comprehensive insurance policy, and the registration and license tags are current;
  3. The vehicle is in good working condition, compliant with applicable laws, and has no unsafe defects or conditions;
  4. The vehicle contains no contraband, substance, or other items which are illegal or dangerous for transportation.
  5. Customer will advise White Glove Drivers of any changes in the condition of my vehicle or insurance coverage.

II. CUSTOMER WILL PAY FOR THE SERVICES AND ANY FEES, CHANGES, OR FINES.

Customer will pay the quoted fare at the time of pick-up, and must also pay any additional expenses and fees, including but not limited to:

  1. fuel cost, if gas tank is insufficient in the Company’s sole discretion;
  2. towing or other emergency roadside expenses resulting from mechanical failure of the vehicle;
  3. parking fees; and other fee, fine or expense relating to the contents of the vehicle, inspection, registration, insurance, or any expenses whatsoever relating to the Company’s operation of the Customer’s vehicle.

III. CUSTOMER ASSUMES ALL RISKS.

Customer assumes all risk associated with designated driving services, including but not limited to vehicle accidents, injury death, property damage, and insufficient insurance coverage for damages or claims. CUSTOMER AGREES TO BE PERSONALLY LIABLE FOR SUCH RISKS. Customer authorizes the Company to seek emergency medical care if necessary during transport, and authorizes the Company to leave vehicle locked and parked in healthcare facility parking lot in the event of emergency.

IV. DRIVERS MAY REFUSE SERVICE.

Company may refuse to provide service to Customer or any other person at any time if, in the Driver’s sole discretion, providing such service would be unsafe or threatening. Customer and passengers agree to behave in a legal, safe, and unthreatening manner. NO BAD BEHAVIOR.

V. EMPLOYMENT OF WHITE GLOVE DRIVERS EMPLOYEES.

Because White Glove Drivers carefully chooses its skilled Drivers and they are part of the great service provided. If the customer desires to employ one of White Glove Drivers directly, the customer hereby agrees to pay a conversion fee pertaining to liquidating damages cause to White Glove Drivers for the loss of one of its skilled Drivers. The conversion fee is $1,000.00 and will have to be paid at the moment the direct hiring is taking place, regardless of the customer’s employment offer classification (temporary, permanent, or as needed) and regardless of the personnel employment status at the time of the direct hiring (e.g. no longer with White Glove Drivers) or that employee quits for reasons unrelated to the conversion if the White Glove Driver is hired within one year after leaving White Glove.

VI. COMPANY IS NOT LIABLE FOR ANY LOSS, INJURY, DEATH, OR DAMAGES.

CUSTOMER RELEASES THE COMPANY AND ITS AGENTS FROM ANY AND ALL LIABILITY, except gross negligence or willful misconduct, WAVES ITS RIGHT TO INITIATE A LAWSUIT OR OTHER LEGAL PROCEEDING against the Company, its managers, employees, contractors, or agents, for injury, or property damage that may arise from the designated driving services.

VII. CUSTOMER WILL INDEMNIFY, DEFEND & HOLD HARMLESS THE COMPANY.

CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD THE COMPANY HARMLESS, and extends the same protection to the Company’s managers, employees, contractors, or agents, from and against any and all losses, liabilities, damages, fines, penalties, and attorney’s fees arising from any breach of the representations, warranties or covenants contained in this agreement.

VIII. CUSTOMER WILL NOT SUE THE COMPANY AND AGREES TO ARBITRATE.

Notwithstanding the limitations of Section III, V, VI, CUSTOMER AGREES TO MANDATORY, BINDING ARBITRATION for any controversy claim or matters in question arising from the designated driving services or from the Agreement, sounding in statue, contract, tort or otherwise, pursuant to the rules promulgated by the American Arbitration Association and in effect on the date of this Agreement. Arbitration Proceedings and award shall be held in Palm Beach County, Florida, before an arbitrator.

IX. THIS AGREEMENT WILL BE BINDING ON CUSTOMER’S FAMILY, HEIRS, ASSIGNS, AND PERSONAL REPRESENTATIVES.

X. THIS AGREEMENT WILL APPLY TO AND BE BINDING UPON CUSTOMERS’S FUTURE USE OF THE COMPANY’S SERVICES, WITHOUT SIGNING ANOTHER CONTRACT.

I, THE CUSTOMER AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT:

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CUSTOMER SIGNATURE                         DATE